All costs incurred prior to delivery of the product to the customer are referred to as upstream costs.
Answer the following statement true (T) or false (F)
False
Upstream costs are costs that are incurred prior to manufacturing process including research and development costs and product design costs.
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One possible current currency arrangement is a fixed peg, where the exchange rate of a currency is allowed to move (within a narrow band) with another currency. One example is the Canadian dollar to the U.S. dollar.
Answer the following statement true (T) or false (F)
Cecilia is a training and development manager who has been asked by a professor to speak to her class about careers in training. However, since she is currently conducting an important staff development program, her schedule is very busy and she must refuse the invitation. What would be the best way to end her message declining the request?
a. Again, I am very flattered by your request. b. I apologize that I am so busy right now, but perhaps next semester I can speak to your class. c. I'll call you if I have a change in schedule that would accommodate your timeframe. d. My training assistant, David Freel, has extensive experience and would enjoy speaking to your class. Please feel free to contact him at 469-8000.
What problem did FedEx solve for customers in its CVP?
a. the lack of easy, door-to-door, overnight delivery of packages b. the lack of customer signatures of received goods c. the lack of alternatives to the USPS d. the lack of prepackaged envelopes or-to-door, overnight delivery of packages
Level Fencing Company wants to present information in "disclosure docu¬ments" via the Internet to prospective franchisees. Among other legal re¬quirements with which Level Fencing must comply, prospective franchisees must
a. agree to settle any lawsuits that may arise over the documents. b. be able to download or save all electronic documents. c. provide e-mail addresses for Level Fencing to verify users' authenticity. d. register with the Federal Trade Commission via Level Fencing's Web site.