A woman arrives at the site of a disaster, hysterically crying because she was in the building that collapsed just minutes earlier. What should the nurse do with this patient?
1. Advise her to go home and be with her family.
2. Triage the patient and transport her to the hospital.
3. Have a nurse talk with the patient.
4. Ask psychiatric service personnel to talk with this patient.
Correct Answer: 4
Social Services personnel or psychiatric service personnel should be available to assist the "worried well" in coping with the trauma they have just experienced, witnessed, or heard about through the media. The patient is very upset and should not be sent away without any intervention. The patient escaped the building before it collapsed and experienced no injuries. Triage services need to be preserved for those who suffered injuries.
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