A ______ is a digital audio recording that is made accessible to web users.
Fill in the blank(s) with the appropriate word(s).
Ans: podcast
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The ________ creativity technique begins with a thought that is written down, then proceeds to develop other thoughts that are linked to the first thought, and finally a new idea materializes by associating all of the thoughts
A) mind mapping B) contextual analysis C) attribute listing D) reverse assumption analysis E) morphological analysis
Angela switched to a new hair stylist after getting a bad haircut from her previous stylist. This is an example of which of the following factors leading to customer switching behavior?
A) service encounter failure B) core service failure C) response to service failure D) involuntary switching E) competition
Culture shock can cause significant problems for the expatriate employee, and in fact there is evidence that up to ______% of employees fail to complete their international assignment.
A. 2 B. 80 C. 50 D. 25
In making decisions regarding price changes, the firm should consider both qualitative and quantitative factors
Indicate whether the statement is true or false