When White Castle specifies exactly how to dress a hamburger, including the order of the condiments, this is called a
A. program.
B. policy.
C. rule.
D. procedure.
E. project.
D. procedure.
A procedure (or standard operating procedure) is a standing plan that outlines the response to particular problems or circumstances. Example: White Castle specifies exactly how a hamburger should be dressed, including the order in which the mustard, ketchup, and pickles are applied.
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