Which of the following is a function of a cover letter?

a. To note one’s career objective
b. To request an interview
c. To list experiences
d. To list activities


b. To request an interview

Communication & Mass Media

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If you want to identify whether a conflict situation has gone through productive and destructive phases using the Hocker-Wilmot’s Conflict Assessment Guide, the most likely step you will use is:

a. Orientation to the conflict. b. Analyzing patterns. c. The nature of the conflict. d. Forgiveness and reconciliation.

Communication & Mass Media

Section 315 of the Federal Communications Act of 1934 is better known as the ________

A) Freedom of Information Act B) Fairness Doctrine C) personal attack rule D) the equal opportunity provision E) the cable access rule

Communication & Mass Media

How can a worker regain emotional strength after experiencing bullying?

a. Engage in positive self-talk. b. Communicate with everyone at work about her or his feelings. c. Let employees know that she or he feels abused. d. Channel energy toward working harder. e. Stay in the hostile environment.

Communication & Mass Media

Modern psychological insights into persuasion have replaced

ancient rhetorical teachings. Indicate whether the statement is true or false

Communication & Mass Media