The balanced scorecard links the perspectives of an organization's stakeholders with the organization's
a. goals and vision, performance goals, strategic plan, and financial resources.
b. mission and overall plan, performance measures, departmental plans, and resources.
c. mission and vision, performance measures, strategic plan, and resources.
d. mission and vision, performance goals, overall plan, and resources.
C
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Bennington Corp issued a $40,000, 10-year bond at the face rate of 8%, paid semiannually. How much cash will the bond investors receive at the end of the first interest period?
a. $800 b. $1,600 c. $3,200 d. $4,000
During the understanding stage of listening, we focus on meaning, using our own reservoir of information to
a. encode the message. b. decode the message. c. disseminate the message. d. reject the message.
At the heart of design thinking is
A. empathy with what customers want. B. empathy with what employees want. C. creativity that allows an entrepreneur to "think outside the box." D. alertness that cues an entrepreneur when to seize an opportunity. E. decision making that does not involve any risk.
A dentist learns that a patient has AIDS so he refuses to give the patient a midday appointment and will only give a last of the day appointment
The patient complains that she is being discriminated against contrary to the applicable provisional Human Rights Act. Which of the following statements isTRUE? A) The Act applies because the dentist is offering a service to the public. B) The Act does not apply because this is not an employment or housing situation. C) The complaint will be dismissed because having AIDS is not a grounds for discrimination on the basis of disability. D) The complaint will be dismissed because the dentist's actions were reasonable and in good faith. E) Both A and D 70. Which of the following would NOT be a type of accommodation a company may be required to make for an employee? A) purchase adaptive technology to assist a disabled worker B) install disabled washrooms C) change the employee's work hours D) restructure job duties to fit the employee's special needs E) a company could be required to do any of these actions to accommodate a worker