According to Organizational Information Theory, the cycle of communication behaviors includes three stages. Which of the following correctly lists the stages and the order in which they occur?

A. act, respond, and adjust
B. adjust, respond, and act
C. retain, select, and enact
D. enact, select, and retain


Answer: A

Communication & Mass Media

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You are sitting in a classroom watching a film on advertising. During the film you ask yourself: What am I getting out of this? Why am I interpreting the film’s messages the way I am? You are in the:

a. automatic state b. self-reflexive state c. transported state d. cognitive state

Communication & Mass Media

The act of convincing an audience, through verbal and nonverbal communication to adopt or

change an attitude, belief, or value is called what? A) motivation B) persuasion C) refutation D) argumentation

Communication & Mass Media

Lisa has three divisions within her speech: early transportation modes, the introduction of the automobile, and modern transportation methods. These three divisions make up the __________ of her speech.

A. supporting material B. main ideas C. active listening D. thesis

Communication & Mass Media

Answer the following statements true (T) or false (F)

1. Throughout history, in many parts of the world, friendships and relationships have always been voluntary. 2. Lauren befriended Jack because he is a math genius and she is struggling in her math class. Jack is filling a utility need for Lauren. 3. In general, friendships in collectivist cultures are closer than friendships in individualist cultures.

Communication & Mass Media