To communicate effectively in written communication, a professional social worker should:
A. avoid using businesslike language.
B. use the passive voice.
C. adopt a scholarly tone to reflect professional qualifications.
D. use relatively short sentences.
ANS: D
PG: 234
Feedback: Badly written, poorly formatted documents that contain spelling mistakes, grammatical errors, logical
fallacies, and fail to reflect critical thought, a scholarly perspective, or the universal intellectual standards are likely
to be dismissed by recipients. In general, write in relatively short sentences. Use active voice, get to the point,
provide a rationale for or evidence to support your position and, when needed to strengthen a position, include one
or more illustrative examples
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