Project managers must be skilled at managing customer expectations and perceptions. Give three examples of how one can do this.
Fill in the blank(s) with the appropriate word(s).
Answer will vary
Project managers can manage customer expectations and perceptions by not overselling the project to win approval, developing a well-defined scope, sharing significant risks with the customer, keeping the customer abreast of project progress and making sure that customer interactions are handled in a competent and professional manner.
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On December 31 of the current year, the unadjusted trial balance of a company using the percent of receivables method to estimate bad debt included the following: Accounts Receivable, debit balance of $97,800; Allowance for Doubtful Accounts, credit balance of $1021. What amount should be debited to Bad Debts Expense, assuming 3% of outstanding accounts receivable at the end of the current year are estimated to be uncollectible?
A. $1021. B. $3955. C. $1913. D. $2934. E. $1020.
Which of the following situations would cause the balance per bank to be more than the balance per books?
A. Outstanding checks B. Deposits in transit C. Checks from customers returned as NSF D. Service charges
If promotion does not do its job of stimulating demand, then the
A. price of the promoted product is likely to increase. B. price of the promoted product will remain reasonably stable. C. price of the promoted product will decrease. D. cost of promotion will decline. E. cost will remain about the same.