Which is an example of a value added service during the repair process?
A. The technician washes the car
B. The technicians assigned to the repair has the skill to check over the vehicle for other
potential problems
C. The technician takes the customer to lunch
D. The technician performs additional repairs that are not authorized by the customer
B. The technicians assigned to the repair has the skill to check over the vehicle for other
potential problems
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What do DDC recommend when determining whether the rail to HADI high pressure pipes can be re-used or not?
A. They should never be re-used B. Re-use permitted but must be monitored carefully after re-torque C. When one fails, the other five should be changed. D. They should last the life of the engine
Which of the following is not a type of assembly print used in industry?
A. detail assembly B. design assembly C. pictorial assembly D. erection assembly E. none of the above
_____ refers to the degree of refinement of head, hair, hide, and bone of the live hog
a. Finish c. Proportion b. Quality d. Soundness
The relationship of all the parts of the arrangement is called
a. proportion c. symmetry b. balance d. space