A team you have been appointed to lead is creative, but undisciplined. They come up with innovative ideas but are never able to implement them in a reasonable time or at a reasonable cost. What leadership communication behaviors are needed to correct
this situation?
a) summarizing and resolving conflict
b) regulating participation and verbalizing consensus
c) seeking idea evaluation and goal setting
d) agenda making and seeking ideas
ANS: c
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. ______ is not considered an Arab country because its language is Persian.
Fill in the blank(s) with the appropriate word(s).
“Smile!” Social benefits include __________
a. increased likelihood of a larger tip b. the receiver in turn will be more inclined to help someone else c. receiving a reciprocal smile d. all of the above
Speeches of introduction that are flowery and elegant
a. help to impress audiences b. exhaust audiences and defeat the purpose of the speech c. have little effect upon listeners d. prepare the audience positively for a speaker’s remarks
Representing someone else's information in a speech or paper as though it were your own is called ________.
Fill in the blank(s) with the appropriate word(s).