A nursing manager believes that the unit staff is suffering from role overload. Which action by the manager would best address this immediate situation?
a. Authorize more overtime and bonus pay.
b. Negotiate for more unit-stock supplies.
c. Request more positions for nurses' aides.
d. Volunteer to help with workplace redesign.
B
Negotiating for more unit-stock supplies is something the unit manager could do on his or her own; furthermore, it would be the most rapid solution and would save nurses time, thus directly addressing role overload.
Paying more for overtime and for bonuses does nothing to alleviate the situation of role overload. It adds some reward, but the nurses are still trying to do too much in a certain time frame.
Requesting to hire more nurses' aides is feasible, but it is not the best option because of the time it would take to have additional positions approved, posted, and filled.
Redesigning the workplace is also a feasible option, but again, because it would take too much time to complete, it is not the best answer.
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