Marla works for Direct Consulting, a consulting firm that specializes in direct feedback. She has been hired by “Find Your Car” to find out why their customer base is shrinking. Marla uses the organizational development intervention of direct feedback and ______.

a. suggests a change for “Find Your Car” to make
b. brings in members from all areas of “Find Your Car” to help her problem solve
c. issues questionnaires to all customers in “Find Your Car’s” database
d. creates a forcefield analysis for “Find Your Car”


a. suggests a change for “Find Your Car” to make

Business

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________ is the aspect of ethics that is referred to by the phrase "personal integrity."

Fill in the blank(s) with the appropriate word(s).

Business

____ is concerned with doing the activity right the first time it is performed

A) Time B) Efficiency C) Quality D) Velocity E) none of these

Business

As part of a crisis communication strategy, you have been asked to set up a "public information center." Which of the following criteria does NOT apply?

A. The public information center should be separate from the press center. B. A log should be kept of what information is released by the center. C. It should be set up as soon as a crisis happens and closed when not needed. D. Employees at all levels should be advised to direct all calls to the information center. E. Those operating the center should report to a coordinator who gathers, verifies, and obtains permission to release information.

Business

Sutton Corporation, which has a zero tax rate due to tax loss carry-forwards, is considering a 5-year, $6,000,000 bank loan to finance service equipment. The loan has an interest rate of 8.8% and would be amortized over 5 years, with 5 end-of-year payments. Sutton can also lease the equipment for 5 end-of-year payments of $1,750,000 each. How much larger or smaller is the bank loan payment than the lease payment? Note: Subtract the loan payment from the lease payment. Do not round your intermediate calculations.

A. $183,126 B. $226,214 C. $215,442 D. $204,670 E. $258,530

Business