Critics of companies that use outsourcing contend that shifting responsibility for performing value chain activities to outside specialists
A. lowers the morale of company employees, dampens a company's ability to implement best practices, and results in greater bureaucracy and slower decision-making.
B. can hollow out a company's knowledge base and capabilities, leaving it at the mercy of outside suppliers, and short of the resource strengths to be a master of its own destiny.
C. has the disadvantage of raising fixed costs and reducing variable costs and makes it harder to develop distinctive competencies.
D. slows down decision-making on key strategic issues because outside suppliers have to be consulted first.
E. results in less organizational flexibility and leads to sometimes exorbitant costs in collaborating with outside suppliers and strategic partners.
Answer: B
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