Which of the following IS a statement made by Gratton & Erickson about a key element a team needs to be successful?
A. They define their tasks as the same as other groups.
B. They choose the processes for accomplishing and assessing its job.
C. Management controls the physical and social conditions.
D. They choose a leader immediately.
E. None of the above.
B
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Which is true about negotiation?
A. In a win-lose negotiation, neither person is satisfied with the outcome. B. In a win-win negotiation, the goal is to find a solution that is satisfying to everyone. C. Conflict avoidance is always the best style for those with low self-esteem. D. It is not possible to win in the short run but lose in the long run.
One aspect of creating a supportive communication climate is to try and understand the other
person's point of view. This is A) sympathy. B) passive listening. C) strategy. D) empathy.
When adapting to most international audiences, you should
a. be less formal. b. use more humor. c. avoid visual aids. d. speak slowly and clearly. e. use clichés.
Communication seen as a process of meaning development and social production of perceptions, identities, social structures, and affective responses is known as ____________
Fill in the blank with correct word