Jake is working for a global consulting firm and will be writing letters to intercultural audiences around the world. What is the best advice you can give him?
A) Always use a direct approach to make your letters as clear as possible.
B) Use your own format and style so that all your letters are consistent.
C) Send letters to lower-ranking employees to avoid offending higher-ranking employees.
D) Replace two-word verbs such as put off with clear single words such as delay.
D
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