For a speech were you discuss major cities’ proximity to one another, you would likely use
a. chronological organization.
b. cause and effect organization.
c. spatial organization.
d. topical organization.
c. spatial organization.
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What type of customers are most likely known as "customer terrorists"?
A) customers who use their bargaining powers to purchase products at a cheaper price B) customers who engage in shoplifting C) customers who verbally communicate their bad experiences to others D) customers who show a false sense of loyalty to a particular brand E) customers who only buy the product if it is offered at an attractive price or with a promotional incentive
During the ________ stage of group development, the team prepares for its own disbandment. High performance is no longer a top priority. Instead attention is devoted to wrapping up the project.
Fill in the blank(s) with the appropriate word(s).
The ________ is a simplified version of the overall MPR plan and serves as a management tool with information about budgets and important dates
A) timeline B) source file C) embargo D) fact sheet E) campaign
What is the best advice Joelle can give to sales representatives regarding punctuality for appointments?
A) Lateness only matters if the prospect is on time and notices that the sales rep is late. B) Lateness is relative, and prospects in certain areas will expect a sales rep to be late. C) Lateness shows familiarity with the prospect, so it is a way to establish rapport. D) Lateness is viewed as disrespectful to most prospects, so always arrive early. E) Lateness can be overcome by offering excellent products at low cost.