Which of the following is LEAST likely to be included under action plans?

A. forecasts and budgets
B. timing
C. separate plans for worst-case performance against the forecast
D. individuals responsible for various aspects of implementation
E. resources necessary to make the strategy happen


Answer: C

Business

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A form of unionism in which there are clearly defined roles where management makes all business decisions while the union negotiates strict work rules to determine wages and job rights through the collective bargaining agreement is called:

A. Business unionism. B. Job control unionism. C. Social unionism. D. Employee empowerment unionism.

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What is the recommended number of quality conversations with potential customers?

a. 6-12 b. 3-6 c. 12-15 d. Over 20

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___________are shared rules and expectations about group members’ behaviors.

a. Specifics b. Norms c. Roles d. Interactions

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