A business strategy that integrates the functions of sales, marketing, and customer service, using technology and massive databases of information is called
A. customer relationship management (CRM).
B. vision and goals.
C. performance indicators.
D. strategic planning.
Answer: A
You might also like to view...
The first step in the guidelines to help newcomers in choosing a channel intermediary is to let the distributors select the business
Indicate whether the statement is true or false
How effectively do you listen to an instructor if you are texting a friend or communicating on Facebook during class? What drawbacks do “multitasking” in class cause?
What will be an ideal response?
______ are a hybrid between traditional fee-for-service plans and health maintenance organizations.
A. Primary care physicians B. Preferred provider organizations C. Health maintenance organizations D. Unemployment insurers
Sparrow Corporation The items listed below were identified while preparing a bank reconciliation for the checking account of Sparrow Corporation as of March 31, 2012. Sparrow's balance according to the general ledger ? Bank statement balance $18,500 Outstanding checks 2,700 A customer's NSF check returned by the bank 350 Bank service charges 100 Deposits in transit 1,000 Interest earned on the
checking account 60 Refer to the information presented for Sparrow Corporation. Determine the amount of the balance per Sparrow's records before adjustment. A) $16,410 B) $16,900 C) $17,190 D) $17,310