Priority Mail is used for ________.

A. mailing books and catalogs
B. mail going to foreign countries
C. any item that weighs between 11 oz and 70 lbs
D. guaranteed next-day delivery
E. most medical office correspondence


Answer: C

Health Professions

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Who is most often the frontline employee in the pharmacy and is usually the first and last person to speak with a patient?

A) Pharmacist B) Physician C) Receptionist D) Pharmacy technician

Health Professions

A patient tells you, the medical biller, that you have made a mistake on her bill. She shows you, and you see that you made a typo and charged $250.00 instead of $25.00. You fix the problem but want to ask the patient not to say anything to anyone as you fear getting in trouble. What is the skillful way to handle this situation?

a. Say to the patient, "Let's just keep this between us, okay?" b. Ask the patient not to tell your boss because you will get fired. c. Never ask anyone to lie or cover up anything. d. Adjust the account to zero so the patient won't tell anyone about the error.

Health Professions

The patient will receive an IV therapy that runs at 75 milliliters per hour for 10 hours. What is the total volume that will be infused?

Fill in the blank(s) with the appropriate word(s).

Health Professions

All of the following are documented by nurses in an inpatient facility EXCEPT:

A) administration of medications. B) insurance information. C) patient response to treatment. D) treatments ordered by the physician. E) patient's social history.

Health Professions