Which specialized problem-solving/quality improvement tool includes five important steps (Define-Measure-Analyze-Improve-Control—DMAIC)?
A. nominal group procedure
B. Six Sigma
C. Dewey’s reflective thinking
D. the Hedgehog Method
E. none of the above
ANS: b
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There are sixteen topics that can be used to describe any subject on which a presenter might choose to speak
Indicate whether the statement is true or false.
Dante is giving his informative speech on how to make penne alla vodka. He wants to share with the audience the history of the dish and his favorite restaurant's recipe. What type of presentation aid would be most useful for Dante's speech?
A. one they can touch B. one they can taste C. one they can smell D. one they can visualize
Which of the following is a key objective for communicating a message?
A) message exposure B) accurate dissemination of the message C) acceptance of the message D) attitude change E) all of the above
How can private interests and the public interest conflict in public relations?
What will be an ideal response?