Dakota had a bad experience with an insurance agent when his house flooded. The insurance agent was generally unhelpful and rude. Dakota found himself becoming distrustful of all insurance agents, saying “all insurance agents are selfish and out for themselves only.” What schema is Dakota relying on to make sense of his experience?
a. prototypes
b. interpersonal constructs
c. stereotypes
d. scripts
c. stereotypes
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Which of the following statements is true?
A. Reputation of the supplier is a critical issue in an outsourcing decision. B. An outsourcing decision involves a purchase offer from a customer at a lower-than-normal selling price. C. Outsourcing decreases the extent of a company's vertical integration. D. Outsourcing decreases the extent of a company's vertical integration and the reputation of the supplier is a critical issue in an outsourcing decision.
Suzanne, a sales representative at MedEx, a pharmaceutical firm, was being sexually harassed by her manager, Phil. After Suzanne refused to submit to Phil's advances, he threatened to fire her. Suzanne can most likely sue MedEx based on which type of sexual harassment?
A. De facto termination B. Cooperative acceptance C. Quid pro quo D. Employment-at-will E. Hostile environment
The specific identification method is well suited for a discount department store
Indicate whether the statement is true or false
In the context of the buying process, a(n) _____ refers to the perceived difference between a buyer's desired and actual state of being.
A. knowledge gap B. research gap C. analytics gap D. needs gap E. learning gap