In viewing the three core principles of TQ, a focus on customers is clearly vital to small enterprises
a. True
b. False
Indicate whether the statement is true or false
True
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The return on assets pricing method
a. has very little appeal and support. b. has a primary objective of earning a minimum rate of return on assets. c. is a crude approach to pricing and should be used as a last resort. d. replaces the desired rate of return used in cost-based pricing methods with a desired profit objective.
______ are cultural obstacles that impede progress and make it difficult for the organization to adapt to different situations.
A. Change hindrances B. Diversity hindrances C. Mission hindrances D. Mergers and acquisitions hindrances
A job advertisement for a pizza delivery driver yielded 50 applications. Of those, 10 were disqualified because they did not have a driver’s license. The yield ratio on the advertisement was ______ percent.
A. 10 B. 20 C. 40 D. 80
Garth owns two all-terrain vehicles (ATVs), worth $1,000 and $500, respectively. Helen agrees to buy "Garth's ATV" for $750 . Garth believes, in good faith, that he is selling the $500 ATV. Helen believes, in good faith, that she is buying the $1,000 ATV. In this situation
a. Garth is entitled to $750 for the $500 ATV. b. Helen is entitled to the $1,000 ATV for $750. c. Helen must buy both ATVs for $1,500. d. there is no contract.