A nurse is working in a health facility that creates a culture of safety. Which behavior will the nurse use in this type of facility?
a. Find blame when problems occur.
b. Reprimand co-workers when a mistake is made.
c. Maximize adverse events.
d. Focus on performance improvement ef-forts.
D
These types of organizations foster a patient-centered safety culture by continually focusing on performance improvement efforts, risk-management findings, and safety reports to design a safe work environment. Health care organizations strive to create a culture of safety, one that consis-tently minimizes, not maximizes, adverse events despite carrying out complex and hazardous work. A culture of safety requires the determination to achieve consistently safe operations and a blame-free environment in which individuals can report errors without fear or reprimand.
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