Which of the following strategies and skills are effective when you need to and should say "no" to someone?

a) Use assertive words but passive nonverbal communication.
b) Don't say "yes" or "no" until you hear and understand a specific request
c) Ask permission to say "no," such as "Will you be upset if I don't do this?"
d) Anticipate the person's request before you hear the question, so you can stop him or her from asking.
e) Avoid saying "no" if the other person won't like your answer.


ANS: b

Communication & Mass Media

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The red herring fallacy is often referred to as a false dilemma.

Answer the following statement true (T) or false (F)

Communication & Mass Media

Comcast’s successful expansion in an Illinois county is credited to a local public relations practitioner and his large reservoir of ______ built up within the community.

a. favors and commissions b. insider information c. goodwill d. civic awards

Communication & Mass Media

What is reasoning from specific instances? Illustrate your answer with an example of reasoning from specific instances.

What will be an ideal response?

Communication & Mass Media

Cole’s family is very concerned that he is not sticking to the strict medicine regimen he was put on after he was diagnosed with a seizure disorder. His mom offered to sort out his pills for him each week and his sister started to send him a text each day as a friendly reminder to take his pills. This is an example of which process of change?

a. stimulus change b. helping relationship c. contingency management d. social liberation

Communication & Mass Media