According to IBM, what do firms need to do to exploit the power of social media?

What will be an ideal response?


To successfully exploit the potential of social media, companies need to design experiences that deliver tangible value in return for customers' time, attention, endorsement, and data. According to these IBM analysts, that "tangible value" includes discounts, coupons, and information to facilitate purchase. They also note that many businesses overlook social media's most potent capabilities for capturing customer insights, monitoring the brand, conducting research, and soliciting new-product ideas.

Business

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Which of the following adjusting entries involves the cash account?

a. Deferred Revenue b. Accrued Asset c. Deferred Liability d. None of the Above

Business

The interest rate that is assumed to be earned on pension funds can have a material influence on the pension expense and the pension liability. The higher the rate of interest assumed to be earned on pension funds, the higher the pension expense and the higher the pension liability

Indicate whether the statement is true or false

Business

What are two typical ways MPR techniques foster communication between a firm and its publics?

What will be an ideal response?

Business

A cartel that allows consumers a fair share of the benefits is legally acceptable in the _____.

Fill in the blank(s) with the appropriate word(s).

Business