An outline helps the speaker test the relevance of supporting ideas
Indicate whether the statement is true or false
True
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Without the benefit of technology, Greek and Roman citizens were expected to be ______.
a. literate and logical b. pragmatic c. skilled communicators d. bilingual
The consumer-type relationship between patients and providers is best typified by ______.
a. a relationship in which patients and providers work together as equals to solve problems b. a view of the physician as simply carrying out the wishes of the patient c. a relationship in which the physician is dominant and directs treatment alone d. interactions in which the patient is passive and dependent on the physician for recommendations
______ are symbols.
a. Abstractions b. Messages c. Words d. Conversations
What term is used to describe the connection created between the speaker and the listener as a result of an effective speaking style?
a. attitude b. immediacy c. adjustment d. intimacy