Identify the six relationship-building responses
• Attending: giving undivided attention, listening for verbal messages, and observing nonverbal behavior
• Reflection (Empathizing): labeling a client's expressed verbal and nonverbal emotion
• Legitimation (affirmation, normalization): identifing and acknowledging a client's feelings and communicating acceptance and validation of the client's emotional experience.
• Respect: statements showing genuine appreciation for the worth of the client.
• Partnership: establishing a collaborative relationship with the client and counselor working together to find solutions.
• Personal support: indicating to the client a desire to help the client implement strategies for solving problems.
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Fill in the blank(s) with the appropriate word(s).
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