Instead of worrying about looks or impressions, it is better to
A) concentrate on not losing your concentration.
B) concentrate on getting your meaning across.
C) concentrate on your grade.
D) concentrate on entertaining the audience.
B
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The audience should be the last thing a speaker considers when planning a speech
Indicate whether the statement is true or false
An unpleasant occurrence that is commonplace, can be addressed in a limited time frame, and doesn't drain organizational resources or arouse public attention is
A) a crisis B) a problem C) a situation D) an incident E) an event
One technique to deal with receiver apprehension is for the speaker to
A. use a simpler vocabulary than usual. B. assert his or her points forcefully. C. reinforce his or her message with visual aids. D. confront the listener with the most controversial aspect of his or her message first.
Sarah's self-esteem has been shattered since she lost her job four months ago. Reappraising the event as an opportunity to find a new career can help her alter the debilitating emotion that prevents her from effective functioning.
a. true b. false