In performance management, ______ are a measure of the goals achieved through a work process.

A. results
B. motivations
C. behaviors
D. traits


A. results

Business

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Several factors can create intense rivalry among firms. These factors include all of the following factors except:

A) firms focus on market share at the expense of others. B) firms feel pressure due to fixed costs and produce at full capacity. C) lack of differentiation in products and services. D) upward pressure on prices and profitability. E) absence of switching costs for customers.

Business

The principle illustrated in the Christy v. Pilkinton case is:

a. a breach of contract is material if it is an intentional breach. b. subjective impossibility does not discharge the contractual duty of the party. c. objective impossibility generally discharges the contractual duty of the party. d. commercial impracticability occurs when performance can only be accomplished under unforeseen and unjust hardship.

Business

Most insurance companies require their marketing representatives to submit an evaluation of the prospective insured. This important source of underwriting information is called the

A) application. B) agent's report. C) inspection report. D) physical inspection.

Business

Ranee Tolliver is a nurse at Great Meadows Hospital. She is paid $28 per hour and has a 40-hour standard work week. During the biweekly pay period from May 15-28, she worked a total of 95 hours. What is her gross pay?

a. $2,610

b. $2,740

c. $2,870

d. $2,920

Business