In choosing the best alternative:
a) if decision makers cannot find an acceptable ready-made solution, then they would normally try to design a custom-made solution.
b) decision makers must rally employees and prepare sufficient resources to make and implement the decision.
c) firms must consider the motivation, ability, and role perceptions of employees implementing the solution.
d) the selection criteria must be ranked by importance and given a weighted rating such as from 1 to 10 or some other scale.
Answer is d) the selection criteria must be ranked by importance and given a weighted rating such as from 1 to 10 or some other scale.
Rational model (aka Normative Model)
1. Problem identification: A problem arises when there is a discrepancy between the present situation and the optimal outcome
2. Appropriate decision style: A programmed decision follows standard operating procedures. New, complex, or abstract problems require non-programmed decisions
3. List of solutions: If an acceptable ready-made solution is unavailable, then a custom-made solution is designed or an existing one is modified
4. Choose the best alternative: The main selection criteria is identified, ranked by importance, and given a weighted rating from 1 to 10 or some other scale; each alternative's total value is calculated from the ratings and criteria weights
5. Mobilize resources: Decision makers must rally employees and prepare sufficient resources to make and implement the decision
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