Which of the following is a similarity between conveying bad news electronically and personally?

A. Both prevent the misinterpretation of messages.
B. Both provide the benefit of immediate feedback.
C. Both require empathy and tact.
D. Both reduce the potential for escalation of emotion.


Answer: C

Business

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Identify the method that distributes service department costs only to production departments

a. Step-up method b. Direct production method c. Direct distribution method d. Sequential distribution method

Business

Which of the following is LEAST likely to be a requirement for effective strategic capacity planning?

a. Share accurate and timely information. b. Integrate and automate information systems of supply chain partners. c. Collaborate and synchronize capacity planning between partners. d. Have one contract that governs different supply chain partners.

Business

During which of the following phase gates would the question, "What are the project's ROI and/or nonfinancial benefits?" be answered?

A. Proposal B. Screening and selection C. Implementation plan D. Progress evaluation E. Closure

Business

Now that ViviTech has implemented a high-performance work system, the firm is able to combine the talents of employees to quickly assign them to new assignments. This demonstrates the criterion of being valuable.

Answer the following statement true (T) or false (F)

Business