Which of the following statements is most likely true of service cultures?

A. They result in increased profits in a short period of time.
B. They focus on customer satisfaction by putting customers first.
C. They are particularly important in high-risk industries.
D. They focus on work conditions and behaviors that prevent accidents and injuries.


Answer: B

Business

You might also like to view...

List and briefly describe the three major functions of marketing research

What will be an ideal response?

Business

Identify the generation that was born between 1946 and 1964.

A. Generation X B. The swing generation C. The baby-boom generation D. The silent generation

Business

Deductive reasoning attempts to draw a broad conclusion from specific examples or premises. _________________________

Answer the following statement true (T) or false (F)

Business

Discuss how seasonality affects forecasts and give examples

Business