Sarah, a supervisor at Zenair Inc., forgets to communicate the organization's sales targets for the day to her employees, which results in low sales performance. In the context of responsibilities of a supervisor, Sarah failed to
A. specialize in her duties.
B. train her subordinates.
C. keep the staff informed and up to date.
D. be accessible to those under supervision.
Answer: C
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A guarantor is a person who:
A. joins with the person who is primarily liable in promising to make the payment or to perform the duty. B. is paid for serving as a surety, such as a bonding company. C. acts as a surety without compensation, such as a friend who cosigns a note as a favor. D. does not join in making a promise, but makes a separate promise and agrees to be liable on the happening of a certain event.
According to the expectancy theory, a manager wanting to motivate using instrumentality should
A. assign each employee responsibility for overseeing the performance of a less-experienced peer. B. define an incentive plan that links greater outcomes to higher performance. C. ensure every employee's basic physical needs are met by the company. D. identify a standard outcome that is available for every employee. E. implement detailed performance monitoring of each employee's goals.
Conflict can be a good thing when it:
a. leads to new ways of thinking and behaving. b. undermines morale. c. All of the answers are correct. d. keeps you from feeling good about yourself.
Which of the following statements defines the term "job specification"?
A. It is a written summary of worker requirements for a particular job. B. It is the processes and outcomes that describe how work is structured, organized, experienced, and enacted. C. It is the advertising of available jobs internally through bulletin boards. D. It is an approach that allows two employees to share the job responsibilities normally handled by only one person.