According to the expectancy theory, a manager wanting to motivate using instrumentality should
A. assign each employee responsibility for overseeing the performance of a less-experienced peer.
B. define an incentive plan that links greater outcomes to higher performance.
C. ensure every employee's basic physical needs are met by the company.
D. identify a standard outcome that is available for every employee.
E. implement detailed performance monitoring of each employee's goals.
Answer: B
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As a monitor-and-control mechanism, a business plan
A) is useful only before a company is launched. B) always contains the same elements. C) should not identify risks and problems, since these might discourage potential investors. D) is sometimes prepared after a company is up and running. E) is useful only when seeking additional funding.
Along with physical elements, the training context should include emotional elements.
Answer the following statement true (T) or false (F)
Investment in foreign countries that occurs by installing capital goods and using them to produce output is referred to as
A. directed capital. B. direct investment. C. capital investiture. D. portfolio investment.
Which of the following market research techniques requires that researchers personally
experience the lives of consumers in order to understand them better? A) ethnographic research B) focus groups C) surveys D) observational research