Which is not an example of nonverbal communication?
a. symbols that aren't words
b. words used to describe an action
c. tone of voice
d. facial expressions
e. posture
b
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According to the text, what must PR practitioners do with regard to building successful relationships with stakeholders?
a. communicate effectively with stakeholders when making decisions in PR practices b. educate clients on the importance of understanding PR practices and how they work c. weigh the differences and similarities within stakeholder groups d. consider appropriate theories and models when making decisions
A good ________ should be important to the speaker, interesting to the audience, and worthy of the
listeners' time. Fill in the blanks with correct word
A speaker can handle hostile audiences using the following strategies EXCEPT
a. establishing goodwill. b. developing positive credibility. c. arming your audience with misguided information. d. offering principles of judgment.
What dimension of the circumplex model of family interaction is characterized by emotional bonding and feelings of togetherness?
A. adaptability B. cohesion C. structure D. communication