On referring to a new product launched by a competitor, Ryan asked a buyer "Do you know anyone who uses that product?" Which suggestion did Ryan use?
A. Counter suggestion
B. Auto suggestion
C. Alternate suggestion
D. Indirect Suggestion
E. Direct suggestion
Answer: D
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Salespeople have an advantage over workers in other positions when being considered for promotion to positions of greater responsibilities because salespeople:
A) have limited opportunities for advancement in the sales department B) are compensated primarily through psychic income C) have worked for many companies in their careers D) have numerous opportunities to advance to middle-management ranks E) have high visibility within companies already relative to other positions
A(n) ________ refers to the intentional placing of a person in fear or apprehension of an immediate, offensive bodily contact
A) assault B) slander C) appropriation D) libel
Shannon was angry about something that happened at work and called her boss a "fraudster" and a "criminal" on her personal Facebook page. What has Shannon done that might lead to legal difficulties?
A) She is guilty of the "good-guy syndrome." B) She has used careless language. C) She has used abusive language. D) She has done nothing wrong.
Product deletion can best be described as the process of deleting a product from the product mix when it
A. is perceived as a failure by top management. B. is reviewed negatively by a systematic review board. C. increases production costs and decreases profits. D. no longer responds to promotional efforts. E. no longer satisfies a sufficient number of customers.