After formally studying communication, Michael has developed more meaningful relationships, more
confidence when expressing his ideas, and has become a more effective listener. These skills describe
which benefit of communication?
A. Personal
B. Professional
C. Social
D. Both Professional and Social
A
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Which of the following statements is true about conversations and momentary meetings?
A. They are primarily well planned. B. They are primarily well structured. C. They are rarely informal and spontaneous. D. They are rarely conducted with a predetermined and serious purpose.
Which of the following is NOT an appropriate purpose for
using a presentation aid? a. to make the speech more glitzy b. to promote understanding and clarity c. to grab attention and maintain interest d. to appeal to your audience's emotions
The best headline length is:
a. Ten words or less b. Five words or less c. None of the choices d. Three words or less
Which of the following statements is true about organizational grapevines?
A. Grapevines use only one or two communication channels. B. People tend to ignore a grapevine in favor of more direct communication in times of crisis. C. Communication along the grapevine can be remarkably accurate. D. Grapevines are erratic and unpredictable.