The scope and content of a speech of courtesy is to

a. be brief.
b. stress the appropriateness of the subject.
c. illustrate; don't argue.
d. use tact.


c. illustrate; don't argue.

Communication & Mass Media

You might also like to view...

_____ is a speaker's believability

a. Cadence b. Credibility c. Charisma d. Accountability

Communication & Mass Media

During her appraisal interview,Aeryn explained toEvan, the interviewer, that her team procured the current project budget only after the previous budgetary allowance was completely exhausted

She then told Evan, off the record, that her team was still using the previous allowance. After the interview, Evan told Barney, a colleague, about what Aeryn told him. What ethical principle did Evanflout? a. Keep confidential information to oneself and not share it with others b. Convey false or misleading information to the other person c. Restrict the other person's choices or answers to questions d. Manipulate the other person

Communication & Mass Media

An e-mail would be considered a channel, but a videoconference would not be considered a

channel. Indicate whether the statement is true or false

Communication & Mass Media

Prosocial tactics

A) the extent to which the supervisor believes that the subordinate will be able to perform the assigned tasks with little or no difficulty B) getting the subordinate to perform as a fully functioning organizational member C) any communication that indicates interpersonal warmth and closeness D) an overt form of influence where desired outcomes are fully disclosed E) messages and behaviors used to preserve an acceptable and lasting relational state. F) any communication between organizational members that implicitly or explicitly provides task guidance, personal evaluation, or other guidance G) attentive, friendly, and relaxed H) mutual affection the leader and member have for each other based primarily on interpersonal attraction I) inattentive, unfriendly, and unrelaxed J) those that attempt to gain relational rewards by explaining or justifying the actor's position and attitude K) a disguised attempt at upward influence L) an influence technique that uses either open influence or clearly stated outcomes

Communication & Mass Media