Messages include both verbal and non-verbal behaviors.

a. true
b. false


Answer: a. true

Communication & Mass Media

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The textbook recommends that people learn to communicate assertively and lists 6 kinds of

comments or assertive messages; provide descriptions and examples of 3. What will be an ideal response?

Communication & Mass Media

Widespread sharing or piracy of MP3s online influenced the music industry to provide the music for free.?

a. True b. False

Communication & Mass Media

Most crises are

A) unavoidable B) disastrous C) time consuming D) expensive E) predictable

Communication & Mass Media

One of the dimensions along which all influence tactics differ includes _______

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media