Answer the following statements true (T) or false (F)
1.If the customer forgets to sign the repair order an approval over the phone is OK
2. The appointment schedule provides the consultant with information to prevent scheduling in more work than the shop can handle.
3. The daily work control log includes the technician assigned
4. The shop capacity worksheet is a tool that helps the manager to clearly understand the technician capacity of the shop
5. The daily objectives and performance report includes the productivity goal.
1. F
2. T
3. F
4. T
5. T
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