Answer the following statement(s) true (T) or false (F)
1. Documentation for patients who call with a new illness includes date, information on the illness, and any instructions.
2. A job description is important for all employees.
3. Always pick up the phone by the third ring.
4. If another call comes in while you are talking to a patient, put the first caller immediately on hold to answer the second.
5. The manager will tell all employees what the office password is for the computer.
1. True
2. True
3. True
4. False
5. False
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