What is one performance area where quality improvement (QI) is used to affect process and out-comes of health care?

a. Provision of appropriate and effective care
b. Elimination of access barriers
c. Reduction of unjustified geographic varia-tion in care
d. Application of managed care to all citizens


ANS: C
With the application of QI strategies, specific areas of performance can affect both process and outcomes of health. These include reducing unjustified geographic variation in care; consistently providing appropriate and effective care; eliminating avoidable mistakes; lowering access barriers; improving responsiveness to clients; and eliminating racial/ethnic, gender, socioeconomic, and other disparities and inequalities in access and treatment.

Nursing

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