An octagonal sign means that drivers must:
a. be aware possible hazards ahead
b. respect the posted speed limit
c. come to a complete stop at the marked stop line
Answer: c. come to a complete stop at the marked stop line
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What might be required of a process technician while monitoring and controlling a process?
A. Analyze data B. Make process adjustments C. Evaluate processes for improvement D. All of the above
____________________ means to bond filler material to a base metal
Fill in the blank(s) with the appropriate word(s).
Technician A lifts a heavy load using leverage away from his body. Technician B lifts a load keeping it close to his body. Which technician is correct?
A) Technician A only B) Technician B only C) Both technicians A and B D) Neither technician A nor B
The duty of the service consultant is to obtain the vehicle information (VIN and mileage). What is the procedure recommended in the textbook?
A. Just use the vehicle registration card for the VIN, it is always correct, then estimate the mileage based on the customer’s memory B. Have the technician write down the information and give it to the service consultant, it is both efficient and error free C. Leave the customer at the desk and go to the vehicle to get the information D. Walk with the customer to the vehicle and write down the VIN and mileage after authorization of the estimate