People who are technology enthusiasts, venturesome, and who enjoy tinkering with new products and mastering their intricacies are called ________
A) innovators
B) early adopters
C) early majority
D) investigators
E) experimenters
A
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Karl was put on probation for a string of customer complaints about his service and professionalism. His supervisor was using ______ power.
A. coercive B. personalized C. referent D. reward E. expert
The process by which an impartial third party makes an independent investigation and suggests a solution to a dispute is called ________
A. negotiation B. conciliation C. arbitration D. inquiry
Distinguish between:
a. express and implied contracts b. executed and executory contracts c. bilateral and unilateral contracts.
In the event that a large company has to downsize, the middle-aged workers who are laid off find it difficult to find new jobs. When such workers decide to start their own businesses, they:
A. become welfare recipients. B. are called necessity entrepreneurs. C. become post-retirement workers. D. are called baby boomers.