Karl was put on probation for a string of customer complaints about his service and professionalism. His supervisor was using ______ power.
A. coercive
B. personalized
C. referent
D. reward
E. expert
A. coercive
Coercive power, which all managers have, results from managers' authority to punish their subordinates. Punishment can range from verbal or written reprimands to demotions to terminations.
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One broad-based approach to understanding negotiations within and across communities is relational identity theory. Briefly define this theory.
What will be an ideal response?
A firm that does not account for long-term notes and bonds using the fair value option, uses the _____ to account for the loan while it is outstanding
a. present and future market interest rates b. future market interest rates c. fair market interest rates d. historical market interest rate e. current market interest rate
Analyze the benefit corporation (B Corp.) and describe its purpose and role for entrepreneurs.
What will be an ideal response?
One of the categories of products for which brand extension is especially logical is
A. licensed brands. B. commodities. C. generic goods. D. generic services. E. complementary goods.