Which of the following are among the “core” influence tactics according to a study that used the Influence Behavior Questionnaire (IBQ)?
a. flattery, ingratiation, doing favors, and self-promotion
b. rational persuasion, consultation, inspirational appeals, and collaboration
c. coalition-building, appeals to higher authority, self-promotion, and personal assertiveness
d. core values, core rewards, core membership, and core spirit
b. rational persuasion, consultation, inspirational appeals, and collaboration
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Ricardo's sales manager just informed his sales team that all sales in January will earn an extra 5 percent commission. The team gets right to work, being motivated by a(n)
A. extrinsic reward. B. physiological need. C. high need for power. D. intrinsic reward. E. hygiene factor.
When blogging, which of the following should take place during the planning stage of the writing process?
A) Evaluating the content and readability B) Proofreading to correct errors C) Post using the blogging system's tools D) Adding a newsfeed option E) Identifying the scope
Companies that collect and sell common pools of data designed to serve information needs shared by a number of clients are called syndicated services or syndicated sources
Indicate whether the statement is true or false
Which of the following is not one of the steps to effective meetings?
a. When the meeting time arrives, you should already be there and start on time. b. As you go through the meeting, it is okay to deviate somewhat from the agenda. c. Try to maintain some informality. d. When you have accomplished the objectives of the meeting, you should end the meeting.