When using an interpreter, the nurse should do which of the following?

a. Write out the messages for the interpreter to give the client.
b. Look at the interpreter while telling him or her what to tell the client.
c. Have the interpreter write the message in the client's language.
d. Speak in his or her own language directly to the client.


D
The nurse should speak directly to the client for several reasons, even though the client must listen to the interpreter to understand. One reason is that nonverbal cues (e.g., voice tone, eye contact, facial expressions) may be understood by the client, even if the client does not fully understand the words. Another reason is that by talking directly to the client, the nurse is acknowledging the client and his role in the decision making process. If the nurse simply spoke with the interpreter and not the client, the client could get the impression that he or she is not truly involved in the process, beyond that of a spectator.

Nursing

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