The summary of the percent of times each and every category appears for the entire sample is called the:
A) mode
B) mean
C) categorical percentage rate
D) percentage distribution
E) frequency distribution
D
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Belling Hotels provides complimentary breakfast buffets to all its guests. This is an example of a ________
A) primary service package B) service interface C) service support D) service frequency E) secondary service feature
Companies discovering that customers are the best source of new-product ideas is called the "democratizing" of innovation
Indicate whether the statement is true or false
Which term is defined as the degree to which team members connect with each other?
A. cohesion B. connection C. norms D. bond
Bake and mouton innovated a unique approach that became widely used as a way of understanding organizational conflicts. It was a tool called a ________?
a. Conflictobot b. Excellence achiever c. Managerial grid d. Six Sigma approach