Which of the following demonstrates how day-to-day events can affect job satisfaction?
A. After planning the project for months, Victor finally received the go ahead.
B. After talking to her manager, Venia realized she could finish her work by the deadline.
C. After going to lunch, Birta continued to enjoy her work assignment.
D. After receiving news of his mother's illness, Baltasar became stressed about the deadlines of his job.
E. After talking about his baseball team to a coworker, Onni bought game tickets during his afternoon break.
Answer: D
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Hillary is responsible for her company’s supplies. She has noticed that there has been a drastic decrease with supplies this last quarter. This causes her distress because she is worried that she did something wrong within her position or that there has been theft in the company. What are the two coping mechanisms and how would one apply them to this example to help relieve distress?
What will be an ideal response?
Transforming forecasts into plans of activity to satisfy the projected demand is known as
A) supply chain coordination. B) forecasting. C) aggregate planning. D) revenue management.
Which of the following types of research has a high monetary cost?
A. Complaint solicitation B. Future expectations research C. Mystery shopping D. Lost customer research E. Critical incident studies
Which is not an individual factor causing resistance to change?
a. fear of unknown b. fear of failure c. previous experiences d. poor timing